FOXY FAQs

Have questions about FOXY products? Find answers to common inquiries right here.

FOXY Terms and conditions

Can I purchase FOXY products internationally? 

Yes, we are pleased to announce that Foxy products are available for international purchase. Enjoy the convenience of shopping from anywhere in the world.

Please note: Shipping rates and delivery times may vary depending on your location. We recommend checking our shipping information for more details

Can FOXY products be purchased online and shipped anywhere?

Yes, FOXY products can be conveniently purchased online and shipped directly to your doorstep. We offer nationwide shipping within Egypt with estimated delivery times as follows:  

  • Cairo, Giza, and Alexandria: 2-5 business days
  • Lower Egypt Governorates: 3-5 business days
  • Upper Egypt Governorates: 3-7 business days
  • Border Governorates: 7-10 business days

    Please note that these are estimated delivery times and may be subjected to slight variations.

What payment methods do you accept?

We offer convenient payment options tailored to your preferences:

  • Cash on Delivery
  • Credit/Debit Cards
  • Vodafone Cash
  • Instapay

Does FOXY have an authorized agent in Egypt and a warranty on its products?

BRANDERA is the official authorized agent for Foxy products in Egypt. Enjoy peace of mind with our commitment to quality and customer satisfaction.

Are FOXY products licensed by the Egyptian Ministry of Health?

Yes, all FOXY products have obtained the necessary licenses and permits for sale and distribution within Egypt, as mandated by the Egyptian Ministry of Health.

Are FOXY products available for sale in pharmacies?

Yes, FOXY products are available for purchase at major pharmacies in Cairo and Giza. We are working towards expanding our distribution network to pharmacies all over Egypt. Additionally, you can conveniently order FOXY  products online through our official platforms: Facebook, Instagram, TikTok, and our website.

Are FOXY products returnable?

FOXY products are non-returnable due to hygiene considerations. We prioritize your safety and well-being. While we understand this may limit flexibility, we stand behind the quality of our products. If you encounter any issues, please contact our customer support team.

What is the country of origin of FOXY products?

FOXY products are a result of European innovation and technology. Our research and development teams are based in the European Union, where we meticulously design and develop our products. While the final manufacturing process takes place in China, we adhere to stringent quality control standards to ensure the highest product quality

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If you have any further questions or require additional assistance, please don't hesitate to contact our customer support team.
You are much welcomed.

  • No Chemicals

    Gentle on your skin with no irritation or other side effects

  • 5 Years Effectiveness

    Made to last with no refills or recharges.

  • Secured payments

    Whatever your preferred payment method, we accept all.

  • Customer service

    Top notch customer service to maximize your satisfaction